UNIVOICE ACCS
Tram System Co., Ltd., with over 3,000 successful implementations and a repeat rate exceeding 92%, offers high-performance cloud CCS services!
Not only through phone calls, but also via email, web chat, SMS, fax, and other channels, contacts are distributed to operators based on their skills. The optimal operator or resource is automatically selected for routing. When inbound traffic is operating under certain conditions, outbound calls are automatically initiated, improving the efficiency of operator operations. We provide standard templates for real-time reports that make it easy to understand operational status and manage operations, as well as historical reports. Customized report creation tailored to your company is also possible. By using chat and web conferencing, robust communication can be established for remote work and telecommuting, enabling workforce retention in an environment where work can be done from anywhere. Since cloud PBX services need to integrate telephone lines and networks, it is essential to have sufficient experience and knowledge in building telephone systems, as well as an understanding of cutting-edge communication technologies. Therefore, only a few providers can offer such services domestically. Tram System will change the common sense of domestic telephone systems through UNIVOICE.
- Company：トラムシステム 本社
- Price：500,000 yen-1 million yen
